Privacy Policy

1. About This Policy

Dothan Concrete Company ("we," "our," or "us") operates the website at dothanconcretecontractor.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use it, and what rights you have over your data. By using our website, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a request through our website, we collect your name, phone number, email address, and any project details you provide.
• Phone and email contact: When you call or email us directly, we collect your contact details and the content of your communication.
• Analytics: We use analytics tools to collect non-personally identifiable information about how visitors use our website - pages visited, time on site, and general location at the city or country level. This data is aggregated and does not identify individual users.
• Cookies: Our website may use cookies or similar technologies to support basic functionality. These are standard session or preference cookies and do not track you across other websites.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free on-site estimates.
• Provide concrete contracting services and communicate about your project.
• Send follow-up communications related to your request. We do not send unsolicited marketing emails.
• Improve our website and understand how visitors find and use it.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not share your information with advertisers or data brokers.

4. Third-Party Services

Our contact forms are powered by Tally (tally.so). When you submit a form, your data is processed by Tally in addition to being received by us. Please review Tally's privacy policy at tally.so for details on how they handle form submissions. We also use Vercel for website hosting and analytics. These third-party services have their own privacy policies governing their use of data.

5. Data Retention

We retain contact information and project communications for as long as necessary to provide services and for a reasonable period afterward in case you have questions or follow-up needs. Analytics data is retained per the policies of the analytics provider. You may request deletion of your personal data at any time by contacting us at the email below.

6. Your Rights

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any marketing communications.

To exercise any of these rights, contact us at hi@dothanconcretecontractor.com. We will respond within 30 days.

7. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, contact us and we will delete it promptly.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our website is served over HTTPS. No method of internet transmission is completely secure, however, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information: